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Privacy Policy

Effective Date: 1st January 2025 · Last Updated: 1st January 2025

CityGate Commercial ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://citygateproperties.co.ke and use our content management system.

1. Information We Collect

Personal Data: We may collect personally identifiable information such as your name, email address, phone number, and company details when you register an account, submit inquiries, or communicate with us.

Usage Data: We automatically collect certain information when you visit the platform, including your IP address, browser type, operating system, referring URLs, and pages viewed.

Cookies: We use cookies and similar tracking technologies to enhance your experience, analyse trends, and remember your preferences.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our platform
  • Process property listings, inquiries, and transactions
  • Communicate with you about your account and our services
  • Improve user experience and develop new features
  • Comply with legal obligations and enforce our terms

3. Data Sharing & Disclosure

We do not sell your personal information. We may share data with:

  • Service providers who assist in operating our platform (e.g., hosting, analytics)
  • Law enforcement or regulators when required by law
  • Third parties with your explicit consent

4. Data Security

We implement industry-standard security measures including SSL encryption, secure password hashing, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal data
  • Withdraw consent at any time
  • Object to or restrict processing
  • Data portability

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: support@citygate.ke
Website: https://citygateproperties.co.ke