1. Acceptance of Terms

By accessing or using the CityGate Commercial website (www.citygate.ke), mobile application, or any of our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and CityGate Commercial ("Company," "we," "us," or "our"). References to "you" and "your" include any entity you represent.

Important: By using our services, you represent that you are at least 18 years old and have the legal capacity to enter into this agreement. If you are using our services on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.

2. Our Services

CityGate Commercial provides a platform connecting commercial property buyers, tenants, sellers, and landlords in Kenya. Our services include but are not limited to:

  • Listing and advertising commercial properties (retail shops, office spaces, mixed-use developments).
  • Facilitating property viewings and inquiries.
  • Providing commercial real estate advisory and consultation services.
  • Offering market insights, investment analysis, and property valuation tools.
  • Connecting users with licensed real estate agents and property managers.

We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

3. Property Listings

3.1 Listing Accuracy

Property information displayed on our platform is provided by third-party property owners, agents, and other sources. While we strive to ensure accuracy, we do not warrant or guarantee the completeness, accuracy, reliability, or currency of any listing information.

3.2 Verification Responsibility

Users are solely responsible for verifying all property information independently before entering into any transaction. We strongly recommend conducting due diligence.

Disclaimer: CityGate Commercial does not act as a principal in any real estate transaction unless explicitly stated. All transactions are solely between users and property owners or their authorized agents.

4. User Obligations

When using our services, you agree to:

  • Provide Accurate Information: Submit truthful, current, and complete information.
  • Comply with Laws: Adhere to all applicable Kenyan laws and regulations.
  • Respect Others: Not harass, threaten, or infringe upon the rights of others.
  • No Automated Access: Not use robots or scrapers without written permission.
  • No False Listings: Property owners must not submit false or misleading listings.

5. Intellectual Property

All content on our platform is the property of CityGate Commercial and is protected by Kenyan and international copyright laws. The "CityGate Commercial" name and logo are trademarks of CityGate Commercial.

6. Disclaimers

YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK. Our services are provided on an "AS IS" and "AS AVAILABLE" basis. We do not warrant the accuracy, reliability, or completeness of any property information.

7. Limitation of Liability

To the maximum extent permitted by Kenyan law, CityGate Commercial shall not be liable for any indirect, incidental, or consequential damages. Our total liability shall not exceed KES 10,000.

8. Indemnification

You agree to indemnify and hold harmless CityGate Commercial from any claims arising from your violation of these Terms or your use of our services.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the content or practices of these sites.

10. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.

11. Termination

We reserve the right to terminate or suspend your access to our services for any reason, including breach of these Terms.

12. Governing Law

These Terms shall be governed by the laws of the Republic of Kenya. Any legal action shall be brought exclusively in the courts located in Nairobi, Kenya.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified at least 30 days in advance.

14. Contact Us

If you have any questions about these Terms, please contact us:

  • Email: legal@citygate.ke
  • Phone: +254 740 000 222
  • Address: Westlands Business Park, Nairobi, Kenya